It's not good at preventing package theft, either. The package issue was the main driver for us getting the system, but just this week someone unlocked the package room via the app and the place was ransacked. All packages ripped open & strewn everywhere. Because people just automatically hit "open" assuming the request comes from a deliveryperson. Now we have a video still of the thief taped to the door which, to me, is just an advertisement of how easy it is to game our security system.